Central Park Towers is the most complete openly published example available. It is a single DIFC office tower, so nothing in it transfers automatically to your building — but it shows the shape and depth of the document you should be asking for.
A single named landlord representative. The manual creates a Fitout Delivery Manager (FDM) who "will act as an exclusive and sole representative on behalf of CPT and Landlord", and states that "All project communications and correspondence must be directed to the FDM to seek necessary permissions from the Landlord and Authorities." Your consultant does not deal with the landlord directly; everything routes through one person.
A fit-out pack you have to collect in person. The manual states the Fitout Pack "has to be collected from CPT Management Offices by producing a copy of the Lease". It contains the manual itself, the building's fit-out forms, DDA fit-out guidelines and procedures, premises information, architectural and structural as-built drawings, MEP as-built drawings, HSE procedures and forms, BTU meter guidelines, and a handover document index checklist.
Control over who your contractor is. The manual requires that "Tenant's Contractors must first be approved by the FDM/Landlord and by DEWA for any MEP works as part of the Fitout Works", and adds that "the appointed Fitout Contractor must be in possession of valid DDA accreditation without which DIFC will not issue their NOC." Dubai Healthcare City goes further: all fit-out contractors "must be registered and approved through the Masaar Online System prior to commencing any Fit-out works or submitting permit applications", with annual renewal mandatory and blacklisting defined as a "Temporary suspension of a contractor's authorization to operate in DHCC due to repeated violations or non-compliance."
Permits to work, and the power to stop the job. Central Park Towers requires contractors to "submit the permits 48 hrs prior to work commencement" and states that "No work or installation is allowed to proceed while the PTW is pending approval." If the rules are ignored, the FDM and landlord reserve the right to require the tenant to replace its contractors or to cut off electricity supply to the premises. Access, passes and deliveries are their own discipline — see the guide to access, loading and delivery rules.
Occupation gated on two certificates, not one. The manual is explicit: "The Premises cannot be occupied unless the Fitout Completion Certificate has been issued by DDA and Move-in NOC by the Landlord." A defects liability period of "365 calendar days from the issuance of the Fitout Completion Certificate" then runs, during which the tenant must rectify defects. That two-certificate pattern is the same one covered in the snagging, handover and completion certificates guide.
Utility connections on the landlord's terms. Each unit must apply for a permanent chilled water connection via a metered service, and the manual warns that "Submissions that do not include the approved chilled water connection application form 'FMCWM001' will not be issued an NOC." The landlord has appointed a single district cooling provider, and the manual warns that meter installation and activation of the supply "may take up to 6 weeks", listing an account activation fee of AED 500.00 and a security deposit of AED 4,000.00 for office units. Electrical load has its own parallel process — see DEWA load and connection requirements and the DEWA and Civil Defence NOCs guide.
This is the part most guides skip. For several of the major master developers, the honest answer is that the document simply is not public. What follows sets out where the published record stops for each of them, as the position stood on 16 and 17 August 2026, so you can judge the gaps for yourself. Nothing from any of these landlords is cited for a figure anywhere in this guide.
Emaar. Emaar publishes no commercial fit-out or tenant design manual in public, a position confirmed on both 16 and 17 August 2026. What remains public under Emaar Community Management concerns home modifications in its residential communities — villa layout changes, landscaping, pools — and that residential material does carry its own published NOC turnaround times. Those turnarounds govern villa and apartment works, not commercial tower fit-out, and none of them is transferable to a commercial lease. No Emaar figure of any kind is quoted anywhere on this page.
Nakheel. Nakheel publishes no tenant fit-out manual, design-criteria manual or equivalent guidance for occupiers. Its public site is organised around new launches, developments, e-services and media rather than technical documentation for tenants. Nothing is quoted for Nakheel here.
Dubai Holding and TECOM. Neither publishes a tenant fit-out manual openly. DDA's guidelines do exist and are referenced by third-party landlords — Central Park Towers bundles "DDA Fitout Guidelines & Procedures" inside its own Fitout Pack — but they reach the tenant through the landlord's pack rather than as an open download. The DDA, DIFC and DMCC free zone approvals guide covers the statutory route.
Dubai South. A fit-out manual exists, but it is not publicly available, so no Dubai South figure appears anywhere on this page.
Mall operators. Beyond the Wafi handbook, no mall operator publishes its tenant design manual openly. Majid Al Futtaim has a fit-out and refurbishment policy, but it is not publicly available, so nothing from it is quoted here.
For all of these, fit-out contractor and approvals-agency websites quote confident day counts and fee figures for commercial Emaar, Nakheel and TECOM NOCs. None of those is a primary source, none is corroborated by any commercial publication from the developer itself, and none is repeated here. If a contractor quotes you a landlord NOC turnaround, ask which published document it comes from — and if there isn't one, get the estimate from the building management team in writing instead.
Mitchell's Realty helps investors and business owners obtain the correct design-criteria manual for a specific building before signing a lease, and can help sequence the landlord-NOC and statutory-permit stages so one does not unexpectedly block the other.
This guide is provided for general information only and is not professional, legal, or regulatory advice. Every figure quoted above belongs to the specific landlord or authority named beside it and does not transfer to other buildings. Design-criteria requirements vary significantly by building and lease — always request and confirm the specific manual for your building directly with the landlord or building-management team.
In closing
Key Takeaways
- Every Dubai commercial lease layers a landlord or master-developer NOC on top of the statutory government permit. Six independent primary documents checked for this guide — from Wafi, JAFZA, DIFC, DMCC, Central Park Towers and Dubai Healthcare City Authority — all place a landlord or building-management document inside the approval chain, though how strictly each one words the requirement varies.
- The landlord NOC usually gates the government submission rather than running alongside it. JAFZA's manual has the landlord's maintenance contractor review drawings first; Central Park Towers' published flow chart has the landlord issue its NOC before the package goes to DIFC.
- The landlord layer carries its own fees and deposits, on top of the authority's. Central Park Towers publishes a fit-out fee of "AED 20,000/- or AED 4/- per sq ft + VAT whichever is greater" plus a security deposit of AED 50,000 or AED 100,000 depending on unit size — landlord money, charged by the building. Regulator money is billed separately: Dubai Healthcare City Authority's own tariff starts at AED 3 per sq ft for fit-out design review on areas up to 45,000.
- A design-criteria manual governs far more than aesthetics — partition construction, coring, façade, floor levels, waterproofing, chilled-water metering, permits to work, and which contractors you are allowed to appoint.
- Most master developers do not publish their manuals. None of Emaar, Nakheel, Dubai Holding or Dubai South publishes a commercial fit-out manual in public, so no timeline or fee is quoted for them here.
- Budget for two approval cycles, not one, and obtain the specific building's manual before your consultant finalises drawings.
Whichever government authority governs your plot — Dubai Municipality, Trakhees, DDA, DIFC or DMCC — there is almost always a second layer of approval sitting on top of it: the landlord's, master developer's or mall operator's own sign-off. This guide sets out how that layer works, using only documents published by the landlords and authorities themselves. For the statutory layer underneath it, start with the Dubai commercial fit-out permits guide and the guide to approval timelines and responsibilities.
Frequently asked questions
0701What Extra Layer Do Master Developers and Building Managers Add?
Regardless of which government authority applies, a building owned or managed by a master developer or mall operator imposes its own contractual approval layer through the lease. That layer typically covers shopfront and signage design compliance, MEP load compliance within the unit's allocated building-services capacity, hoarding design, and adherence to a design-criteria manual issued with the lease.
This is a distinct requirement from the statutory permit. The government permit tells you your works meet legal building and safety standards. The landlord NOC tells you your works meet the contractual and technical standards the lease requires — and in several documented cases, the landlord will not release the drawings for statutory submission until it is satisfied.
02What Confirmed Evidence Shows This Pattern Across Different Landlords?
Six independently sourced examples corroborate the same underlying pattern:
- Wafi City (Wafi Property LLC) — its official Retailer's Handbook states plainly: "Retailers are only permitted to carry out alterations to their premises once they have obtained approval from Wafi Property LLC and the Dubai Authorities (i.e. Municipality, Civil Defense, etc.)." This is an explicit statement that landlord approval and government approval are both required and complementary.
- JAFZA (DP World, via Trakhees) — per the official 2024 Fit-Out Manual, the tenant's fit-out consultant or contractor must first submit drawings to the Building Maintenance Contractor (BMC), appointed by the landlord, for initial review — a standard 2 working days — before being directed to apply for the government (Trakhees) NOC. See the Trakhees and JAFZA free zone guide for the statutory side of that process.
- DIFC — its official process explicitly lists a "building management/body corporate NOC" from the affected third-party building as a required pre-application document, alongside the DIFC PDD NOC and DDA NOC.
- DMCC/JLT — Application Guideline 2.1.2 requires, as an original document, a "Certificate of Ownership from Tower developer or building management company (Current dated) or title deed from Land Department". The building-management layer is written into the government checklist itself — though note the alternative, which lets an applicant satisfy the requirement with a Land Department title deed instead of anything sourced from the tower. The stated output of the process is that DMCC will "Issue a No Objection Certificate (NOC) to Concordia": the authority addresses its certificate to a named third party rather than to the applicant. The guideline does not describe that party's role, so establish with your own tower's management who performs it in your building before you plan around it.
- Central Park Towers, DIFC — Arady Developments LLC, described in the building's own manual as "a joint venture between Dubai Asset Management and Deyaar Developments", publishes a complete Office Fitout Manual with fees, deposits, forms and a step-by-step flow chart. It is examined in detail below.
- Dubai Healthcare City — DHCA's Engineering Fit-Out Guidelines (GL-DHCA-ENG-01, effective 02-January-2026) list, among the documents required for a General or Modification fit-out application, a "Landlord NOC in case DHCC Privately Owned buildings". The free-zone regulator will not process the application without the landlord's own sign-off already in hand.
Note what the DHCA example shows: the landlord NOC is not merely a private contractual matter you can negotiate around. In Dubai Healthcare City it is a named document on the regulator's own checklist, and the application will not proceed without it. DMCC's checklist stops short of naming a landlord NOC — it asks instead for a current-dated ownership certificate from the tower developer or building management company, with a Land Department title deed as an accepted substitute — so do not assume the two free zones treat the landlord layer identically.
03What Does a Design-Criteria Manual Typically Govern?
Across these sources, the recurring subjects are structural protection, base-build interfaces and finishes:
- Landlord-provided base-build elements versus tenant scope of work — set out at length in JAFZA's manual, and the single most consequential line any design-criteria document draws.
- Builder's-work limitations. JAFZA's manual prohibits coring holes, creating openings, or modifying any primary shell-and-core provision without approval. Central Park Towers prohibits coring the floor slab for a drain pipe where the lower floor is meant for leasing, and requires written FDM approval to core in permissible areas.
- Partition and wall rules that are far more prescriptive than most tenants expect. DHCA's 2026 guidelines state that "Changes to the unit wall polylines are strictly not permitted", that partitioning "is permitted only upon DHCA approval, and provided that all partition lines align with the mullions of the external wall glazing", that "Mechanical fixing to the external glazing mullions is strictly prohibited", and that "Blockwork and other heavy partitions are not permitted, and if requested must be approved by DHCA."
- Façade and threshold protection. DHCA states "No modifications to the façade or façade system are permitted", and requires that "The finished floor level at the entrance to the leased premises must match exactly the finished floor level of the common flooring", with no thresholds or reducer strips at that junction.
- Wet-area specification. DHCA requires waterproofing to cover the full floor of wet areas, "extended minimum of 60cm on all walls of wet area, and 100cm from each side of extended pipes on walls/floors", with a 48-hour water pond test in DHCC-owned buildings.
- MEP load limits tied to the unit's allocated capacity, and fire and life-safety systems that remain compatible with the base-building system — both explicit in JAFZA's manual.
The first of those bullets is the one that most often costs money. JAFZA's manual sets out shell-and-core tables across office, retail/food and warehouse unit types, covering exactly which elements — flooring, ceilings, MEP distribution, glazing — are landlord-provided base-build items the tenant must not alter without sign-off, versus items squarely within the tenant's own scope of work. Any building with a design-criteria manual is likely to draw a similar line, even where the exact split differs. Reading it before drawings are finalised avoids a common and expensive mistake: a design consultant unfamiliar with the specific building assuming an element is within tenant scope when it is, in fact, landlord-protected.
04What Does the Approval Layer Cost?
Two of the sources publish actual numbers, and it is worth being precise about which layer each set belongs to. Central Park Towers' figures are genuine landlord-layer money, charged by the building under the lease. Dubai Healthcare City Authority's are not — its schedule is the free-zone regulator's own tariff, and in a privately owned DHCC building the landlord's separate NOC sits on top of it. Treat both as examples of the order of magnitude and the shape of the charge, not as figures that apply to your building.
Landlord charges. Central Park Towers publishes a fit-out fee of "AED 20,000/- or AED 4/- per sq ft + VAT whichever is greater", payable to the landlord, plus an undated-cheque security deposit of "AED 50,000.00 for areas equal or less than 10,000 sq ft or an amount of AED 100,000.00 for areas more than 10,000 sq ft". The deposit is reclaimable at the conclusion of the defects liability period once defects and damage have been rectified.
Authority charges, for comparison. Dubai Healthcare City Authority publishes a full schedule in an appendix headed "DHCA SERVICE FEES" — the regulator's charges, not the landlord's: AED 3 per sq ft for fit-out design review and design modification on areas up to 45,000, dropping to AED 2.5 per sq ft for 45,001 and above; AED 1,000 for a demolition permit; AED 1,000 for a minor fit-out work permit; AED 1,000 for a design-review resubmission beyond three; AED 500 for a permit renewal; AED 500 per annum for contractor registration; AED 250 for an as-built drawing request; and AED 1,000 per month for temporary power. Central Park Towers is the only landlord among these sources that publishes genuine landlord-layer money, which is itself a useful signal about how rarely this layer is priced in public.
The resubmission charge is the one worth noting at design stage. Getting the drawings right the first time has a direct, published price attached to it.
05Why Do Landlords Insist on This Layer at All?
From the landlord's perspective, the government permit only confirms legal compliance. It says nothing about whether your fit-out protects the building's shared infrastructure or its commercial standing. A mall depends on consistent shopfront quality across hundreds of retailers. A multi-tenant office tower depends on every unit staying within its allocated share of total electrical and cooling capacity, because one oversized MEP installation can degrade capacity for its neighbours.
The documents bear this out. JAFZA's manual requires new MEP installations to be compatible with the facility's central Building Management System, and treats any coring, opening or modification of primary shell-and-core elements as something needing specific approval rather than something assumed permissible under a general fit-out permit. DHCA's rule that existing walls "shall not be penetrated under any circumstances" and shall not be used to suspend loads or support equipment is the same instinct written more strictly.
There is also a commercial edge to it. Central Park Towers' manual states that the landlord "will not be responsible for any extension to the rent free period (if applicable)" where the premises are not handed over in time because of delay in the tenant's design submission, resubmission, execution or handover. And it makes clear that landlord approval is not a warranty you can rely on: "Final approval is given for design intent only", with responsibility for authority compliance staying with the tenant. Both points sit in the lease's risk allocation, not the regulator's.
06How Should You Approach the Landlord/Building-Management Relationship?
Because the design-criteria manual is usually not public, the practical first move is to request it in writing during lease negotiations, not after signing. That does two things: it lets your design consultant scope the fit-out realistically from day one, and it creates a documented reference point if a dispute later arises over what was or was not permitted.
Ask four specific questions at the same time:
- What is the fit-out fee and the security deposit, and when are they payable? Central Park Towers requires the fee and deposit before design submission and approval.
- Is your contractor list closed? If the building requires landlord approval, DDA accreditation or portal registration for contractors, that constrains your tender before it starts.
- What does the landlord's own review actually take? Where a building publishes step durations, use them. Where it does not, get a written planning estimate from the building management team rather than accepting a contractor's number.
- What has to be true before you can occupy? Ask whether a landlord move-in NOC sits on top of the statutory completion certificate, and what triggers release of your deposit.
07What Should Investors and Business Owners Budget For?
Two design and approval cycles, not one. Both the landlord/BMC NOC and the statutory government permit need design time, review time and, often, resubmission cycles. Because the landlord NOC frequently gates the government submission, delays at the landlord stage cascade directly into the statutory stage. Treat the two as broadly additive when planning your programme.
Realistic step durations, from a document rather than a promise. Central Park Towers is the only landlord covered here that publishes per-step day counts for its own actions. Its flow chart allows two days to obtain the fit-out pack after lease sign-off, a kick-off meeting within one week, three days for the landlord to issue its NOC once the tenant has submitted all documents in compliance with DIFC, a further three days for the landlord NOC after approval of electrical drawings, one day to issue the permit to work, three days to issue contractor access passes, and two days for the landlord's final inspection and move-in NOC. The manual does not publish a total for the programme, and adding those figures together would not produce one, because the landlord steps interleave with authority reviews and with the tenant's own 15 days for design submission. Use them as evidence that landlord-side steps are measured in days and weeks — and that they are real line items in a programme, not rounding errors.
Cash out before revenue in. Fit-out fees, security deposits, contractor registration, utility deposits and design-review charges all fall due before you occupy. On the two published schedules above, those items run into tens of thousands of dirhams for a mid-sized unit before a single item of construction cost.
The specific building's manual, obtained before drawings are finalised. The JAFZA, Wafi, DMCC, Central Park Towers and DHCA documents are published openly, which is why they anchor this guide. Equivalents from most other landlords are issued privately. Ask your leasing manager or building management team directly, and do so before your consultant finalises drawings, not after.
Next step
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Tell us what you are weighing up — a building, a project, an area, or a rule you need to get right — and we will come back with the specifics that apply to it.
Updated 17 August 2026 by Mitchell's Realty. Market figures quoted reflect the data available at that date.

